TRAM has unveiled a mural for the fifth edition of Art al TRAM (TRAM Art) at the Sant Martí de Provençals stop on Trambesòs lines T5 and T6, with a mural by Elisa Capdevila. The event, held on Friday, was attended by representatives of the Autoritat del Transport Metropolità (ATM) and the Associació de Veïns de Sant Martí de Provençals, as well as the director general of TRAM, Humberto López Vilalta; the manager of TRAM, Xavier León, and the director of Rebobinart, Marc García.

The Barcelona-born artist has been depicting various tram users throughout the month of October, with their different bodies, clothing, lifestyles, ethnicities, ages and moods. The mural pays homage to the citizens and at the same time encourages curiosity and observation in a busy area.

On one of the walls, 3-metre high portraits form a collage of scenes with couples, people resting, reading, walking the dog, children laughing, people with reduced mobility or on bicycles. On the other side, the artwork plays with the windows as if they were showcases for objects that may or may not be related to the characters in front of them, as if it were a game.

#artalTRAM

Art al TRAM is an artistic intervention project curated by the urban art production company Rebobinart to use art as a way of revitalising passenger spaces on the tram and making them friendlier places, as well as generating unique experiences for passengers.
The initiative began in 2020 when Iker Muro (Mur0ne) created a work of art at the Cornellà Centre stop, where the multiculturalism and diversity of the tram's users is represented over 1600 m2 through a set of intersecting face profiles that generate a sensation of movement.

In 2021, it continued with the mural intervention by Amaia Arrazola at the Besòs stop, where inclusive, diverse, contemporary and metaphorical characters share a space with giant birds native to the Besòs area. The latest Art al TRAM interventions were carried out by the French artist Perrine Honoré and the Basque illustrator Javirroyo. Perrine worked on the TRAM offices in Barcelona with a mural evoking a sensory tram journey. With Royo, TRAM took part in the exhibition "Banksy. The art
of protest" at the Disseny Hub Barcelona, where the illustrator explained the relationship between the Art al TRAM project and the graffiti artist Banksy.

The cultural organisation Rebobinart has been working since 2012 to put urban art at the service of the social and cultural revitalisation of public spaces and the destigmatisation of the most elaborate expressions of urban art, an art form that has often been considered vandalism and invasive.

For yet another year, TRAM has carried out the Rider Satisfaction Survey to find out how riders rate the service. The results show that the rider's spontaneous satisfaction (Perceived Quality Index) of both networks continues to increase, with the score rising from 8.21 points in 2021 to 8.37 points.

When asked “What overall score would you give the current TRAM service on a scale of 0 to 10”, tram riders rate the service highly, with an average score of 8.43 points for the two networks.

Once again this year, the most highly rated aspect on the Trambaix network is the ease of access to the platform and trams. This year, service information (public address system, screens, signage, etc.) is the second most highly rated aspect, followed by the smooth and safe ride.

The most highly rated aspects in 2022 compared to last year were personal safety (travelling without incidents) and the way the validation machines inside the tram work.

As for Trambesòs, the most highly rated aspects were platform and tram accessibility, and quick travel time. The most highly rated aspects in 2022 were the way the validation machines inside the tram work, punctuality, and service information.

Average rider

The TRAM Rider Satisfaction Survey also shows the profile of the tram user: a woman (62% on Trambaix and 66.4% on Trambesòs) between 41 and 64 years of age (31.6% on Trambaix and 33.5% on Trambesòs), who lives in Barcelona (26.2% on Trambaix and 51.1% on Trambesòs) and using the tram regularly, once or twice daily (58.6% on Trambaix and 54.7% on Trambesòs), mainly for work reasons (66.4% on Trambaix and 64.8% on Trambesòs).

Moreover, 83.4% of Trambaix users and 81.1% of Trambesòs riders say that they have other transport alternatives but prefer to use the tram.

The study, conducted between 23 May and 8 June among a total of 2,310 people, provides annual information on riders’ opinions and their level of satisfaction. Thanks to this study, TRAM can detect attributes with lower marks and implement, if necessary, new improvements.

The Metropolitan Transport Authority (ATM) and TRAM complete the installation of inductive magnetic loops for people with impaired hearing. Thirty-four Trambaix and Trambesòs stops will be added to the thirteen Trambaix stops already equipped with this technology, as well as the portable magnetic loops at the two Customer Service offices.

Inductive magnetic loops eliminate background noise in hearing aids or implants. They do this by transforming the audio signal into a magnetic field that is received by the T-loop devices worn by people with impaired hearing. This magnetic field is transformed into sound, isolated from reverberations and ambient noise, inside the user's ear. The result is that users receive a cleaner and crisper sound, which is intelligible and at a volume adapted to the user's needs. This improvement affects both public address messages and communications via the intercom in the shelter, which connects users with the TRAM Control Centre.

This new development concludes the plan to deploy the loops throughout the tram network, which began in 2019 with funding from the Metropolitan Transport Authority (ATM). Since then, the project has been rolled out to the two face-to-face contact points of TRAM and to all the stations on both networks.

TRAM kicks off the fifth edition of Art al TRAM (TRAM Art) at the Sant Martí de Provençals stop on Trambesòs lines T5 and T6 with a mural by Elisa Capdevila. This Barcelona-born artist will depict various tram users with their different bodies, clothing, lifestyles, ethnicities, ages and moods. The mural will thus be a tribute to the citizens and at the same time will invite people to distract themselves and observe, an activity that is becoming less and less frequent in big cities.

On one of the walls, the characters will put together different scenes that the users will have to decipher, making them exchange glances with the realistic portraits. On the other side, the work will play with the windows as if they were showcases displaying objects that may or may not be related to the characters in front of them.

The Catalan artist Elisa Capdevila studied painting and drawing at the Barcelona Academy of Arts. She gradually transferred her work to walls, eventually creating large-scale projects, which has led to her international acclaim. She has participated in several urban art festivals and currently combines her mural work with studio work.

#artalTRAM

Art al TRAM is an artistic intervention project curated by the urban art production company Rebobinart to use art as a way of revitalising passenger spaces on the tram and making them friendlier places, as well as generating unique experiences for
passengers.

The initiative began in 2020 when Iker Muro (Mur0ne) created a work of art at the Cornellà Centre stop, where the multiculturalism and diversity of the tram's users is represented over 1600 m2 through a set of intersecting face profiles that generate a sensation of movement.

In 2021, it continued with the mural intervention by Amaia Arrazola at the Besòs stop, where inclusive, diverse, contemporary and metaphorical characters share a space with giant birds native to the Besòs area. The latest Art al TRAM interventions were carried out by the French artist Perrine Honoré and the Basque illustrator Javirroyo. Perrine worked on the TRAM offices in Barcelona with a mural evoking a sensory tram journey. With Royo, TRAM took part in the exhibition "Banksy. The art of protest" at the Disseny Hub Barcelona, where the illustrator explained the relationship between the Art al TRAM project and the graffiti artist Banksy.

The cultural organisation Rebobinart has been working since 2012 to put urban art at the service of the social and cultural revitalisation of public spaces. It works to promote the most elaborate expressions of urban art and to destigmatise the perception of an art form that has often been considered vandalism and invasive.

Barcelona's tramway is launching an anti-fraud campaign on Monday to raise awareness among public transport users about the need to validate their ticket on every journey. The campaign, entitled "Go on”, uses reverse psychology and gives the opposite instruction to the one expected. Moreover, it warns against the consequences of committing fraud, i.e. having to pay a fine of €100.

After two years of pandemic, the tramway is now approaching the 2019 validation data, which is why this campaign is being launched. Currently, 2.12% of the total number of inspections carried out in the first half of the year on the Trambaix network and 2.86% on the Trambesòs network resulted in a fine. Sanctions in the first half of 2019 out of the total number of inspections were 1.34% on the Trambaix and 1.90% on the Trambesòs.

The campaign will last one month and will be visible on the tram's offline and online supports: stops, trams, ticket validators, website and social networks. In addition, the campaign will be accompanied by an increase in inspections on both networks.

With the slogan Give the Best of Yourself Come to TRAMvida to donate blood, TRAM is offering a place where the Blood and Tissue Bank of Catalonia can attend to blood donors in a different space in the middle of the city. For the sixth year in a row, the ‘TRAMvida’ will be parked at the Francesc Macià station next Friday 23 September from 11 am to 8 pm.

More donations are needed to attend to patients

The campaign aims to continue to increase the number of blood donations and attract more volunteers.
Every day, 1,000 donations are needed to ensure that all those admitted to clinics and hospitals will have enough blood for their treatment. If we were to put all these people on a tram, we would need four or five trams full of donors.
Today in Catalonia there are just over 5,000 units of blood in reserve. The ideal would be to have around 8,000, which is why campaigns like this one should ensure that blood reserves are replenished and guarantee that everyone will have blood in case they need it.

COVID-19 safety measures

In order to avoid crowds at the station and inside the ‘TRAMvida’, this year we recommend making an appointment on the Blood and Tissue Bank of Catalonia website www.donarsang.gencat.cat/tram. All donors must wear a face mask covering their nose, mouth and chin at all times.
To turn a tram into a donation centre, the bars, handholds and seats inside the vehicle have been removed, so the space was free to install the cots and fridges and provide space for both blood donors and healthcare staff.

Give the best of yourself

It is worth remembering that voluntary and altruistic blood donation is the only way to obtain the blood needed to care for those who are ill. Blood can be donated more than once a year: for women up to three times and for men up to four times a year.
At least three people benefit from each blood donation, as red blood cell concentrates, platelets and plasma are obtained during the processing of each bag. All these blood components expire after a few days, which is why it is necessary to give blood on a regular basis.
The TRAM blood donation campaign is being carried out once again this year with the collaboration of the Department of Health of the Government of Catalonia, the Blood and Tissue Bank, the Metropolitan Transport Authority and Alstom. All donors on the tram parked at Francesc Macià will receive a single ticket for two journeys and a gift from TRAM.