TRAM is a public transport business group, made up of Tramvia Metropolità, SA, Tramvia Metropolità del Besòs, SA, Trambaix UTE and Trambesòs UTE, to operate the Trambaix and Trambesòs systems granted by the Metropolitan Transport Authority until 2032.
The shareholders of TRAM are leading organisations in their sector of activity: management of concessions, operation and maintenance of public transport networks and high capacity lines, and manufacture of mobile material and systems in the field of railways and public works.
To transport people by tram in such a way that enables them to enjoy a mobility service that is efficient and respectful of society and the environment.
To be recognised as a company that is a model for excellence in the world of mobility; an example of efficacy, innovation, respect for the environment and commitment to users. An operator that converts travelling into a fulfilling experience.
PRINCIPLES AND VALUES
Identify and anticipate opportunities for the improvement of services, with the greatest efficiency and the use of resources in sustainable terms.
Compliance with ethical principles and values, taking into consideration clients, employees and partners, and society in general.
Equal and non-discriminatory treatment for economic reasons, age, origin, religión, sex or race and a way to proceed objectively and impartially.
The people who work at TRAM are the protagonists of both their security and that of their colleagues and clients beyond compliance with all the established norms, standards and procedures.
TRAM understands the quality as the excellence in the provision of its services.
A dialogical and open attitude with accurate information about all the actions.
Satisfy the needs as to meet the expectations of our customers.
Responsibility with oneself and with others, in relation to the quality of the work carried out.
It brings attention to the people of the organization to achieve the balance between work and family life and the professional development.
TRAM develops its activity with the aim of promoting sensitization towards the preservation of the environment.